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Client Testimonials
The following
are extracts of letters received from our
clients. They represent samples,
since it is not feasible to include every
testimonial. Contact information has been
removed to protect their
confidentiality.
This letter is to thank
you for the excellent work you have done for us.
We already had
established goals for the company, but you helped us refine the path to
reach those goals.
Through your direction
and guidance we now have individual goals for all associates. You also
provided a template for individual performance which directly relates to
each associate’s job description. For the first time ever, all associates,
through improved performance, increased sales and reduced operating expense
can share in an incentive pool of money. This money pool is in excess of the
net profit set by the owners. The owners are happy. The associates are happy
and there is a high level of excitement throughout the company.
We are a better company
as a result of our association with Trigon Solutions.
Valve
& Fitting Wholesaler
Please accept this letter as my personal "Thank You"
for your diligent efforts.
The professional manner in which your company has
presented itself, directly supports the detailed method of execution of your
project. The personality of your staff has endeavored to transform a very
difficult review and analysis into a well received challenge and an exercise
in open-minded professional growth as well as increased potential
profitability through improved efficiency of operations.
Your extra personal effort demonstrated the "additional
step" to not only understand the basic function of our business but, the
personnel and personalities that support the focus of our core business
enterprise. This level of sincerity and genuine interest in our organization
as a unique entity, effected a valuable level of trust and insight into the
operations-to-administrative interface at the first line level of our
day-to-day operations.
The quality of documentation, methodology of
instruction by example and, your use of basic business sensibility to
support your explanations have helped the management of our company to
understand and focus clearly on issues as well as time sensitive, results
oriented goals.
Your company has clearly analyzed the critical areas of
our company operations requiring immediate improvement. You offered not only
a workable plan but the necessary tools and methodology to execute the plan
as well as readily available support to continue the personal interface
required to properly evaluate our progress.
Non-Residential Construction
I would like to congratulate your people for a fine job
that has been done to set up my company in a way that I can understand and
track. Your business expert was excellent in his quiet way of systematically
showing me the step-by-step procedures, based on my numbers, to use
break-even in my bidding, employee incentives and profit sharing to motivate
my employees, etc.
Painting Contractor
We certainly appreciate the efforts of your business
expert
and found him to be particularly insightful in the areas of corporate
accounting and balance sheet management. I know certainly that we could not
have implemented the changes we have made without his assistance.
To date we have reorganized staff, downsized personnel,
enacted budgetary constraints, set controls, produced pro-forma projections
and placed our company on a path to success. New management has taken
control of our retail division and an additional profit center revolving
around maintenance and oil equipment services has been established. We look
forward to expanded profits from both.
Please add my name to the list of corporate executives
that appreciate the value added advice and expertise of your firm. I would
be happy to recommend your services to all that are in need of them.
Petroleum Products Wholesaler, Retailer and Services
I am extremely pleased with your business expert's
performance, professionalism, candor and experience. He did a wonderful job
of being both political and blunt when and where appropriate. His expertise
in dealing with the various personalities and egos that are a part of my
company was masterful. I really enjoyed working with him, and I heard
similar comments from many others.
I look forward to what we can accomplish with our new
perspective. Thanks to all of your staff for their involvement in changing
my company's perspective for the future.
Water Company - Bottled, Bulk, Etc.
With the tools given me I have a much better
understanding of my business. I have been able to identify problem areas. I
also have a wealth of information on a variety of management topics. Without
an increase in volume, my company is achieving dramatically greater profits
as a result of your work.
Floor Laying Refinishing & Resurfacing
We can now connect the dots and have really been
enlightened in the area of financial forecasting by department through the
development of a budget that was tailored to our company. I must say that I
would recommend Trigon Solutions to any company like ourselves who is in
need of a little boost in order to reach their goals.
Wholesaler - Doors
All of your business experts were extremely professional and
easy to work with - both from my standpoint and that of my employees.
Their focus on fundamental cash flow, budgeting and
profit issues helped shed light on some critical areas that we had
previously not examined carefully or at all. I believe that we now have the
tools and techniques to manage cash flow and work towards higher profits.
You did an outstanding job, especially explaining the
big picture, the details and what came next. Your approach and the
personality of staff meshed well with our company.
Internet Developer
Our single biggest problem and the reason we retained
Trigon Solutions was lack of accountability within our organization. When we
initially met, we did not know what our problems were. Since then, we
believe that the results oriented organizational structure and compensation
package that we implemented as well as having a better understanding of our
talent pool will significantly increase profits and help us achieve our
goals.
General Contractor
Your business expert was an asset to my company, in that he
helped put things in order where we could make accurate estimates in our
profits and expenses. He spent time showing me how I needed to look forward
to the future and to what I wanted to come out of my company as far as
profit. He set me up on a budget, so that I would have an idea of what to
expect to come out of my business directly.
Industrial Contractor
We are very pleased with the work and training from
your business expert. He gave us a great deal of management information with
which to work and improve the efficiency of my business.
Flooring Contractor
After reviewing expenses, I determined that we were not
going to reduce expenses by any worthwhile margin. I was looking for answers
to why the company was not profitable. Trigon came in at the right time to
help find the problems and implement solutions.
Your business expert created a form for personnel reviews
and several other forms to help track labor and material on jobs. My time on
daily review of company operations was reduced by moving financial reviews
to the office manager with a simplified report to review by myself once a
week. You also improved my daily interruptions by moving the decision making processes
to other people.
I am satisfied with what has occurred from our
agreement with Trigon Solutions.
Industrial Equipment Repair Services
I had been trying for more than a year to get my CPA to
create a cash flow analysis that you did in two days. We were more than
$100,000 in debt when you came in; we don't owe a penny to anyone now. We
are bursting at the seams and looking to buy a new building.
It's absolutely amazing that you were able to do all
you did in such a short period of time.
Auto Repair
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