to Fix Your Business

Auto Collision/Mechanical Shops

CASH MANAGEMENT

• Do you have cash flow forecasting and cash flow management systems?

• Do you spread out payables and manage your receivables?

• Are you predicting cash flow problems with computer software programs?

ADVERTISING TECHNIQUES

• Do you critique your advertising design to capture the customer’s attention?

• Do you evaluate your return on advertising costs?

• Are you using selection procedures and prioritizing of advertising media?

COST CONTROLS

• Do you calculate overhead costs for better repair estimates?

• Do you control the variance between the repair estimate and actual cost?

• Are you focused on improving productivity in the shop and lowering costs?

ORGANIZATION/COMMUNICATION

• Are the authority and responsibility of key people clearly defined?

• Do you use management information systems to measure and control operations?

• Are you using organization charts to minimize head count?

• Are you using targeting budgeted cost areas to achieve cost reduction objectives?

FINANCIAL PLANNING

• Do you develop flexible budgets and control overhead costs?

• Do you determine break-even levels and how to reduce them?

• Do you evaluate the true profitability of various type of repair jobs?

PERFORMANCE STANDARDS

• Do you motivate the operation of your personnel through performance standards?

• Do you use “The Share Plan” to give key personnel a piece of the action?

• Do you measure the productivity of body and paint techs?