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Auto Dealers

SALES/MARKETING

• Customer identification

• Targeted marketing

• Using SIC codes to pre-qualify customers

• Focused advertising

• Telemarketing procedures including script development

• Sales planning and performance monitoring

• Trade-in appraisal and pricing procedures that assure profits

ADMINISTRATION

• Management authority and responsibility defined and assigned by profit centers

• Manager’s incentive pay based on profits

• Profit data-based management

• Organizational relationships that reduce a redundancy and facilitate efficiency

• Management council to facilitate communication, planning and proactive management

FINANCIAL PLANNING/MANAGEMENT

• Cash flow planning and management

• Flexible budget planning

• Establishing breakeven levels

• Determining overhead

• Determining burden

• Establishing credit and collection procedures for service customers

COST CONTROL

• Astute planning to eliminate overtime

• Inventory analysis and management

• Technicians productivity monitoring

• Cost reduction procedures

• Inventory management parts

• Service rev./cost management