Trigon Solutions, Inc.
 

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MARKETING

  • Have you identified your target customer?

  • Do you use targeted marketing?

  • Are you using SIC codes to prequalify customers?

  • Do you use focused advertising?

  • Do you have sales planning and sales activity monitoring?

  • How is your public relations and customer awareness?

  • Do you do customer follow-up?

OPERATIONS

  • Have you developed flexible budgets at various levels for sales and fixed costs?

  • Have you determined break-even levels and how to lower them through cost controls?

  • Do you know your actual job cost per order so accurate markups can be developed?

  • Do you have cash flow forecasting and cash flow management systems?

COST CONTROL

  • Do you have a purchasing control system?

  • Do you monitor and control materials?

  • Is there continuity from estimating to recording actual versus estimate with feedback to the estimating process?

  • Do you effectively manage production personnel?

PERFORMANCE

  • Do you have job descriptions and duty lists?

  • Do you have policies and procedures manuals?

  • Is your communications network systematic and effective?

  • Do you perform employee performance review and evaluations?

  • Do you have job progress meetings?

  • Do you have daily/weekly/monthly position reporting?

FINANCIAL

  • Is your cash flow planned and managed?

  • Are your budgets flexible and do you have control of overhead costs?

  • Have you determined your break-even levels and how to lower them?

  • Have you calculated overhead costs by category?

  • Have you determined your burden rates?

  • Have you established effective credit and collection procedures?

ADMINISTRATION

  • Is the authority and responsibility of key people clearly defined?

  • Do you have organizational relationships that facilitate efficient operation?

  • Are your operating procedures well defined?

  • Do you have a profit-based employee compensation program?

  • Is your decision making profit-based?